Frequently Asked Questions
Q: What does QD means?
A: Q stands for Quality, D stands for Designed.
Which means Quality & Designed home furniture.
Q: What types of furniture does your factory mainly produce?
A: We are a professional furniture factory, mainly producing soft sofas, beds, leisure chairs, dining tables and chairs, etc.
Q: What is the design style of your furniture?
A: Our furniture mainly focuses on high-end luxury styles and modern minimalist styles.
Q: Can you provide customization services?
A: Absolutely. We have a professional design team and our production capacity that allow us provide customized solutions based on customers’ specific needs. For example, we can customize fabric materials, color combinations, size modifications or style designs etc.
Q: What special services do you provide for hotel and apartment projects?
A: Our furniture is mainly for hotel and apartment projects and we do certain solutions. We have corresponding products for different areas such as living rooms, dining rooms, and bedrooms. At the same time, we can also supply decorative items such as paintings, ornaments, rugs, bedding, electric appliance and more.
Q: How do you ensure the quality and durability of the furniture?
A: The brand spirit of QD casa is to provide quality furniture, thus we pay great attention to quality and durability control. Therefore, from raw materials selection to production processes, we undergo strict quality inspection and control. Additionally, we have a dedicated quality inspection team that carefully examines each piece of furniture to ensure high-quality products before leaving our factory.
Q: Do you provide overseas shipping for orders?
A: Yes, we have established long-term partnerships with multiple international logistics companies to provide professional overseas shipping and delivery services. Typically, we transport furniture in full containers to your nearby port. Furthermore, we can develop suitable logistics plans based on customer needs and order. Please contact us for more details.
Q: How is your furniture packaged?
A: For sofas, beds, and accent chairs, our standard packaging includes foam paper and cardboard boxes, with additional woven bags for extra protection. For dining tables and coffee tables, stone tops are packaged with solid wood frames as default.
If you have specific packaging requirements, such as packaging with solid wood frames or plywood frames, we can also accommodate those needs. Please contact us for further details.
Q: Do you provide after-sales service?
A: Yes. We have a dedicated customer service team that provides after-sales consultation and maintenance services to ensure customers receive prompt support and assistance during usage.
Q: How many people are there in your company?
A: We have a sales & design team of approximately 30 people and a production staff of 50 people There are about 80 people in total.
Q: How can we contact you and obtain more information?
A: You can contact us through the Contact Form on our website, send us an email, or directly reach out to us on WhatsApp. Additionally, we welcome customers to visit our factory for an on-site inspection to personally experience our product quality and craftsmanship.